SplashCollect is an extensive solution for collection agencies, small & medium businesses, larger corporations or anyone else involved in the collection of outstanding invoices and debt. SplashCollect is a leading solution that helps you to automate your collection processes and improve your collections and customer satisfaction.
SplashCollect is a great solution to automate your collection processes. It covers both the soft collection and legal part of the collection process. With our debt collection solutions, we have one goal in mind: collect your outstanding amount, while not losing your customer.
SplashCollect is an extension to the Microsoft Dynamics 365 platform. It fully integrates with third party solutions for accounting, marketing and much more. SplashCollect is available in the Cloud, on Premise or hosted by SplashDev. Want to know more?
A Collection Manager is responsible for managing and overseeing the collection of debts owed to an organization or business. The fully automated workflows in SplashCollect helps everyone involved in your debt collection process. From Collection Manager to customer, they all benefit from SplashCollect.
With SplashCollect you can send SMS messages, emails, letters and communicate though channels as WhatsApp and Viber and much more. With SplashCollect you have a near real-time view of the payments made. You can restructure the debts, create payment schedule, etc. etc.. Get in touch with us today to learn more about how SplashCollect can help you run your business.
SplashCollect is available both in the Cloud, on Premise or hosted by SplashDev. For those that want or need to keep their data in house, the on Premise version is a perfect solution. For those that have everything in the cloud, or smaller companies that do not have the infrastructure in place we offer the Cloud or SplashDev hosted versions with all its capabilities.
Customisable Workflows (Automated Business Processes) accessible anytime, anywhere and on any device.
Daily updates with Collection Activities allocated directly to the Collection Agent´s to-do list
Over 35 charts and pre-defined reports with the possibility to export to Exce
Predefine Collection Reminders and Notification templates for email, SMS, Viper, WhatsApp, Telegram etc
Quickly identify debtors, create delinquency tickets, manage debtor accounts, track and complete the collection process
Recover arrears from corporate customers, prevent increase in AP
Reduce the analysis time by having a quick and consistent view on overdue accounts and relevant KPI´s
Daily updates on indicators at Contract and Customer level
A 360 degrees overview of clients and configurable Collection Timeline Workflow
Predefined dashboards for Collection Managers and Agents
All the information about your customer in one single place. No more changing screens and getting lost in the huge amount of information. SplashCollect provides a consistent overview of the overdue accounts, interactions with customers, contract conclusion, account distribution, Promise-to-Pays and much more…
SplashCollect offers a structured debt collection process, with the possibility to customize it to the specific needs of your organization. SplashCollect contains a ticketing system that automates your collection process by closing and opening delinquency tickets based on the occurrence of payments and the closing of invoice.
Where before the implementation of SplashCollect you needed an army of people to manage your collection process, now only a few Collection Agents are needed to accomplish the same in a more standardized and organized manner, with better results.
By automating your debt collection processes you eliminate a huge amount of manual work that is needed to manage the interaction with your debtors. The different workflows will take over the work and assures that your debtors are informed and your system is up to date. Next to a decrease in manpower, SplashCollect assures an increase in customer satisfaction.
Debt Collection is always a balance between collecting as much as you can and at the same time keeping the customer on board for future business. SplashCollect gives you the possibility to segment your customers to your needs. Based on the customer segmentation you define your collection strategy. With this personalized way of working you have the possibility to collect as much as possible, without hurting the customer relationship.
SplashCollect has the possibility to integrate with many third party solutions. SplashCollect is not an Accounting solution, meaning we depend on the financial information coming from outside. We can integrate with many accounting solutions on the market to make a perfect flow between your accounting system and our debt collection feature set. Also from a communication point of view we can integrate with most of the common communication tools as SMS, WhatsApp, Viper, Telegram and more. You define your communication strategy and we make sure that the customer gets the message in a fully automated way. For those who want to go one step further, we can also integrate with legal databases, national financial databases and more. Let´s talk and see what your needs are and we are sure it can be done.
With our customer portal add on, you can provide your customer with access to their own data. Instead of having to call your call center, the customer can manage their contact details, see their contracts and open invoices and even make direct payments. You decide what your customer can manage and change online and make these features available via the portal. With customer portal you can instantly decrease the pressure on your call center and assure that the customer is satisfied with your service offering.
Where before the implementation of SplashCollect you needed an army of people to manage your collection process, now only a few Collection Agents are needed to accomplish the same in a more standardized and organized manner, with better results.
SplashCollect provides you with tons of predefined reports and intuitive dashboards, daily updates on KPIs at Contract and Customer level. With SplashCollect, Collection Managers and Collection Agents can:
Report faster on their results
Decrease customers debts
Quickly get actionable insights into the efficiency of their debt collection processes
Positively impacting company's profit and cash flow
Dedicate more time towards improving the relationship with the debtors
Stay up-to-date with information about our debt collection solutions and other IT solutions made by SplashDev.
